Pros and Cons of mSecure

Supports Watch OSNo support for two-factor authentication (2FA)
Works online or offlineOnly supports sharing passwords with other mSecure users
Professional, intuitive design

Key Features of mSecure

Security and Encryption

Naturally, security is our top priority when evaluating a new password manager. mSecure relies on industry-standard AES 256-bit encryption to protect user data. This is the same protocol used by almost all of the leading password managers in [new_year], so you can trust that your information is safe on mSecure’s servers.

Unfortunately, mSecure is behind the competition in terms of 2FA. While most other password managers support 2FA through multiple methods, mSecure doesn’t offer any kind of 2FA.

Based on comments from an mSecure forum post, 2FA has been a popular demand for several years now. In 2020, an employee said that “our plan now is to have the first iteration of multifactor authentication (MFA) implemented in our first update after the initial v6 release.” In 2021, the same employee said that 2FA is “one of the priority features on our list.”

As of 2022, there have been several new releases of mSecure 6, and none of them have included any mention of 2FA. They may add this feature in the future, but it’s tough to count on that happening anytime soon.

mSecure App Compatibility

While you can manage your mSecure subscription through the website, you can only view and edit your vault by installing the application. mSecure is available to download for iOS, Android, macOS, Windows, and Watch OS. There’s also a browser extension for Chrome, Firefox, Safari, and Microsoft Edge.

Linux is the most glaring omission when it comes to mSecure’s app compatibility. Fortunately, there are many other reliable password managers that offer Linux clients in 2023. Check out our list of the best Linux password managers for more information.

mSecure App Compatibility
Internet ExplorerNo
Windows PCYes
OtherWatch OS

Ease of Setup and Use

To get started, visit the mSecure website and click the Download for Free button. From there, you’ll be able to create an account by entering an email address and account password. mSecure sends a verification message to your email address, which is used to confirm the new account.

After signing up, you’ll have a full 30 days to test out the Premium version of mSecure. mSecure doesn’t require users to provide a payment method, so you won’t have to worry about forgetting to cancel and being charged inadvertently. You can decide whether to continue with mSecure at the end of the trial period.

If you already have your passwords stored somewhere else, you can import them into mSecure by creating a comma-separated values (CSV) file. The specific process for CSV conversion depends on the software you’re using, but most password managers can export entries in the CSV format.

mSecure has a sleek, professional design that’s noticeably sharper than many of the other password managers we’ve seen. The interface is generally similar to other leading password managers with categories and menu options on the left, entries listed in the middle, and specifics available on the right-hand side. If you’re a Premium subscriber, you can create custom tags to organize entries according to your needs.

You’ll also find that mSecure makes things easier by entering your passwords automatically when you use the corresponding website or app.

Password Sharing

mSecure supports password sharing, but only between people who use mSecure — in other words, the recipient also has to have an active mSecure account to access shared passwords. You should consider an alternative like Zoho Vault if you need to share passwords with people who use a different password manager or who don’t use one at all.

Users can share passwords easily in mSecure through the Sharing Center. After inviting a recipient, you can add them to specific vaults without giving them access to all the passwords in your account. You can also give them one of three distinct permissions: Read, Write, or Admin.

With the Read permission, recipients can only view the shared item. The Write option allows them to make additions or other changes to the vault, but only the Admin permission enables them to remove items from the vault.

While mSecure offers some password sharing features, it’s important to note that password sharing is only available with the Premium subscription. We’ll cover the other differences between the two mSecure plans later.

Customer Support

If you have any trouble with mSecure, you should start by going to its support page. From here, you can find setup guides, frequently asked questions (FAQs), and other information about the mSecure platform. These articles are relatively detailed and should help you get started without any issues.

If you need more help, you also have the option to post in the mSecure support forum. This isn’t the most active community forum we’ve seen, but posts generally at least receive a reply from an employee. You may also get insights from other users who have more experience with mSecure.

Unlike some of the other top password managers, mSecure only offers one-on-one support via email. There’s currently no way to get in touch with their team via phone, live chat, or any other channel. We also noticed that there are no listed support hours or turnaround times, so it’s tough to predict when you might hear back from its team.

mSecure Plans and Pricing

Unfortunately, there’s no free version of the mSecure password manager. New users can start with a 30-day free trial of the Premium subscription after creating an account, but you have to pay to maintain access at the end of the trial period.

mSecure is currently available at two different price points. The Essentials tier costs $1.99 per month or $1.66 per month, paid annually, while Premium runs $2.99 per month or $2.49 per month, paid annually.

Essentials comes with basic password manager features like cross-device syncing, biometric authentication, password health analysis, and support for image attachments. However, you’ll need to upgrade to Premium to unlock some advanced tools, such as password sharing, PDF and text attachments, and custom tags, for organizing your entries.

Key mSecure User Features

FunctionalityHow It Works
Setting Up the VaultYou can import your existing passwords through an external CSV file. Unfortunately, there’s no support for direct imports from other password managers.
Logging Into AccountsmSecure enter your login credentials automatically when you use a website or app with a saved password.
Creating PasswordsThe mSecure password generator comes with a variety of customization options including length, character type, and password/passphrase.
Changing PasswordsThere is no specific password change tool, so you need to go through the regular process in the corresponding website or app.
Sharing LoginsPremium mSecure members can share information securely but only with other mSecure users.
Recovering AccountAccording to the mSecure website, “the only way to decrypt your saved data is by successfully using your Account Password to unlock your mSecure account.” You can reset your account if you lose the password, but you also lose access to all the information in your vault.
Advanced Security FeaturesNo support for 2FA. However, you can disable the Sync feature to keep your passwords stored on a local device.

What Customers Are Saying

While mSecure’s review scores aren’t as high as some of its competitors, we noticed that many reviewers left somewhat unfair criticisms of mSecure’s pricing. The password manager recently moved from one-time payments to recurring subscription fees, leading many of its existing customers to feel that they were being forced to pay again. A quick look at user feedback on the App Store or Google Play Store shows numerous 1-star reviews based on this change.

The truth is that existing customers didn’t lose anything from this change. Everyone who had already paid got a free Essentials subscription for life, and the Essentials tier includes all the features that were available in the old version. This complaint is fundamentally misguided, but it still led to a negative impact on mSecure’s review scores.

However, mSecure did make a more significant change that rightfully frustrated some users. While mSecure used to be a practical offline password manager, the new version is tied to a cloud account and isn’t built for local usage. Security-conscious users may prefer a password manager designed for offline storage.

mSecure FAQs

How Does mSecure Work?

mSecure can generate new passwords, store them locally or in the cloud, and autofill them into websites and apps. It supports password sharing between mSecure users, but there’s no way to share passwords with nonusers.

Has mSecure Been Hacked?

There is no evidence that mSecure has experienced a data breach or any other serious security issues. If you’re still concerned about hacking, you can opt to store your passwords offline so that they can only be accessed on your local device.