I. Pros and Cons of LogMeOnce

Pros:

Cons:

  • Negative reviews on Android
  • No offline storage
  • Somewhat dated interface

II. Key Features of LogMeOnce

Security and Encryption

When it comes to password managers, security and encryption should be two of your top concerns. LogMeOnce is a secure platform that uses industry standard AES-256 bit encryption to keep your information secure. You can also set up two-factor authentication in order to block unauthorized access attempts — which adds an additional layer to further protect your account if by chance your password is captured or guessed.

One of the most unique features of LogMeOnce is its support for passwordless login. As the name implies, this allows you to access your accounts without having to enter a password at all.

Instead of a conventional password login, you’ll be able to sign in by taking a photo of yourself and approving the login attempt on your mobile device. Whether you opt for passwords or passwordless logins, you can trust that LogMeOnce is keeping your data safe.

App Compatibility

LogMeOnce is compatible with both desktops and mobile devices, but there are some compatibility issues to be aware of.

In particular, the mobile app has surprisingly negative reviews on Android. Its average review score of 2.3 is extremely low for a major password manager, especially compared to its strong average of 4.5 out of 5 on iOS. With that in mind, we would recommend another option such as Bitwarden for Android users who are looking for a password manager.

Instead of a desktop app, LogMeOnce supports desktop users through a browser extension. The downside of the extension is that it is currently only available for Firefox, Safari, and Chrome. If you’re using another browser such as Vivaldi, Opera, Brave, or Microsoft Edge, you will need to access LogMeOnce via the website or switch to another provider.

LogMeOnce Password Manager App Compatibility
PlatformLogMeOnce
ChromeYes
FirefoxYes
OperaYes (website only)
SafariYes
EdgeYes (website only)
Internet ExplorerYes (website only)
iOSYes
AndroidYes, but very poor reviews
Windows PCYes (browser extension or website)
MacOSYes (browser extension or website)
LinuxYes (browser extension or website)
OtherN/A

Ease of Setup and Use

To sign up for LogMeOnce, go to their website and click the “Sign Up” button in the upper-right corner. You can also complete the account creation process through the mobile app, which is available for iOS and Android.

From there, LogMeOnce will ask for your email address, then your first name and the master password you want to use. You will also need to set up a security question that will be used to recover your account in case you forget the master password.

The master password requirements are surprisingly lax — you need just eight characters, one capital letter, one lowercase letter, and one number. We recommend using a longer password and including special characters in order to maximize your security.

LogMeOnce Lading Page

After signing up, LogMeOnce will walk you through the different areas of the interface. If you’re on the website, it will also ask if you want to install the extension for the browser you’re using. As mentioned above, the extension is currently available for Chrome, Safari, and Firefox.

The LogMeOnce website interface is functional, but it doesn’t offer much in terms of aesthetics. After navigating to the password manager, you’ll just see an option to either add passwords yourself or import them from another source. You can import passwords from a CSV file or from another password manager such as RoboForm, LastPass, 1Password, or Dashlane.

LogMeOnce Add App or Import Passwords

The experience seems to be more intuitive in the browser extension, so you should download that if you’re using LogMeOnce on the desktop. From the homepage, you can click on the menu bar on the left-hand side to pull up more options such as importing and exporting passwords and backing-up or restoring your account.

LogMeOnce Dashboard Menu

That said, the process of adding apps isn’t quite as simple as it should be. Instead of entering the information manually, LogMeOnce will ask you to click on the website’s username field and enter the corresponding username or email address.

LogMeOnce Add App Manually

Even though you can create manual entries on the LogMeOnce website, there doesn’t seem to be any way to do the same thing through the browser extension. In other words, you have to go to the target website and enter the corresponding username just to create an entry in your LogMeOnce account.

Password Sharing

You can easily share passwords and other entries using the LogMeOnce website, browser extension, or mobile app. If you’re on a desktop, just hover over the entry you want to share, then click on the three dots to see more options.

From there, you can copy the entry, make changes, set up emergency access, or share the entry with someone else. Free users can only share a total of five passwords, while Professional subscribers are limited to 50. Ultimate and Family members have no restrictions on password sharing.

LogMeOnce supports password sharing via email. If you’re in a family plan, you can also give other family members access to specific accounts through the family menu. Password sharing comes with a few basic options: you can allow family members to view the password, the corresponding note, and set their access to expire at some point in the future.

LogMeOnce Lading Page

Customer Support

With LogMeOnce, your customer support options depend on your subscription tier. Free users are limited to email, while Professional members get “priority” email service. Both Ultimate and Family subscribers gain access to live chat support. The website also mentions that users can contact LogMeOnce directly for information about phone support, but that will likely come with an added charge.

You can submit a support ticket on the website through the small “Help” button in the bottom-right corner. We sent the LogMeOnce team a message at around 1:30 PM EST on a Wednesday and heard back at ______. Naturally, your experience may be different. There aren’t any support hours listed, but LogMeOnce is based in the Washington, DC area, so we would expect them to be active during normal business hours EST.

Pricing

LogMeOnce offers four basic subscription options: Premium (free), Professional ($2.50 per month), Ultimate ($3.25 per month), and Family ($4.99 per month). Those prices reflect the rate for annual plans.

Unfortunately, there is no option to pay monthly, so you will need to commit to at least a full year when you open a paid subscription. You can get a slight discount in exchange for a longer commitment, up to 15% off when you subscribe for five years. LogMeOnce also offers a free seven-day trial of the Ultimate and Family plans.

The free LogMeOnce plan is surprisingly generous, with no limits on the number of passwords you can create or the number of devices you can use to access the application. However, there are still some important restrictions. Free users get just 1 MB of file storage, they can only enter three notes and three credit cards, and they can only share a total of five passwords.

The Professional tier raises those limits to 1 GB of storage, 50 notes and shared passwords, and an unlimited number of credit cards. It also introduces some extra features such as extra two-factor authentication methods, emergency access, and activity reports.

Ultimate comes with the full set of LogMeOnce features plus a full 10 GB of cloud storage. The limits on notes and shared passwords are totally removed, and advanced two-factor authentication tools like USB flash drives and YubiKey are fully supported. Exclusive Ultimate features include anti-theft protection, scheduled logins, and a customizable dashboard.

Family plans basically work like Ultimate subscriptions for a group of six people. They also come with a separate family dashboard that the administrator can use to manage accounts within the family subscription.

Regardless of the subscription option you go with, you’ll have the chance to add either secure file storage or dark web monitoring. File storage costs $0.83 per month billed annually for 10 GB, while dark web monitoring is twice as much at $1.67 per month billed annually. You will get the same discount mentioned above if you commit to more than one year.

III. Key LogMeOnce User Features

FunctionalityHow It Works
Setting up the vaultAutomatically adds accounts at login. Support imports from many different password managers as well as CSV files
Logging into accountsAutofill, passwordless login available
Creating passwordsCustomizable password generator on the LogMeOnce website
Changing passwordsAutomatic password changer
Sharing loginsShare passwords and allow recipients to login with or without letting them see the password text
Recovering accountRecovery methods include email, phone, and emergency recovery keys
Advanced security featuresNumerous two-factor authentication methods supported, anti-theft protection

IV. What Customers Are Saying

As mentioned earlier, we noticed that there’s a significant gap in LogMeOnce reviews depending on whether you look at iOS or Android feedback. The iOS app has a strong average of 4.5, compared to the disappointing average of 2.3 on Android.

Feedback is somewhat mixed with respect to the desktop apps. Users are generally happy with the core functionality including passwordless login, but there are some complaints about the interface and the value for cost. Some users are also disappointed by the lack of offline storage, which means that you need internet access to access your passwords through LogMeOnce.

V. LogMeOnce FAQs

What Is LogMeOnce?

LogMeOnce is a password manager with both free and paid options as well as solutions for businesses and government agencies. LogMeOnce can save your passwords, sync them across devices, autofill them into apps and websites, and more.

Has LogMeOnce Ever Been Hacked?

There are no confirmed reports of LogMeOnce being hacked or compromised by third parties. While there’s no way to completely eliminate the risk of a breach, LogMeOnce has a solid track record of protecting user data.

How To Get LogMeOnce Technical Support

LogMeOnce offers a comprehensive support center, and you can submit service tickets on their website. Paid subscribers gain access to priority email support, and both Ultimate and Family members can get help over the phone.

Can I Install LogMeOnce on Other Desktop and Mobile Devices?

Both free and paid LogMeOnce plans come with support for unlimited devices. LogMeOnce is available for iOS and Android mobile devices along with the Chrome, Firefox, and Safari browsers.